Customer journeys don’t take place on a single channel – or even on one channel at a time. Desktop, mobile and even offline experiences all serve as instruments in a symphony, playing off each other to create a brand experience that can be harmonious – or dissonant.
That’s why we believe in the omni-channel approach. Every marketing activity, from sales to advertising to customer service, should harmonize with all the others – delighting customers and creating real, measurable results.
The promise of cloud-based computing has brought almost unlimited marketing power within the reach of small and midsized businesses. The same super-powered CRM and sales automation platforms used by Fortune 500 companies are available to any business that knows how to navigate the ecosystem.
That’s what we’re here to do for you. We’ll take a world-class cluster of marketing optimization technologies leveraged by top companies, and customize the entire stack to suit your business’s unique needs. Then we’ll hand the keys over to your sales team, and partner with you to drive sales and marketing revenue growth.
Prior their arrival, we had limited insight into our outbound sales efforts. Digital Viscosity came in quickly and setup integrated Sales & Marketing automation platforms that managed touchpoints from contact inception through sales closing which helped us provide back ROI stats to our key stakeholders.
After studying the overwhelming LUMAscape, we were excited to see DV become a valued partner in navigating marketing technologies. Their strategic input and execution in driving web traffic into physical locations and setting up social media strategies which have led to significant location volume improvement and a 33% improvement in our online rating scores within 2 months.
Working with Digital Viscosity, we’ve been able to increase the number of patients through our doors by 25% and develop a much clearer understanding of our marketing acquisition cost per patient.
DV came into our established sales organization and delivered a fully implemented CRM with clearly defined Sales Automation nationwide across 50 locations. The on-time rollout and training provided invaluable insights into our sales team members and their effectiveness. Highly recommend.